Why Stayoa instead of Airbnb or Booking.com?

With Stayoa, you receive 100% of the booking amount – no commissions. You have full control over design, pricing, and availability. Your booking page is SEO-optimized and visible to Google, leading to more direct inquiries. Independence from platforms means more freedom and higher profit margins.

How do direct bookings work without commissions?

Stayoa creates your own booking website with integrated payment system. Guests book directly with you – 100% of the money goes to your account. We use Stripe Connect for secure payments. No hidden fees, no per-booking commissions. You only pay the monthly platform fee.

How does synchronization with other platforms work?

Via iCal links, your Stayoa calendar automatically syncs with Airbnb, Booking.com, and other platforms. New bookings are imported in real-time, preventing double bookings. The synchronization runs in the background – you don't need to do anything manually.

Can I use my own domain?

Yes, from the Pro plan you can use your own domain. You keep your brand, and your guests see your own domain instead of a subdomain. We support you with the setup and ensure automatic SSL encryption.

Is my booking page SEO-optimized?

Yes, all Stayoa websites are fully SEO-optimized. Your page will be indexed by Google and can appear in search results. We use Schema.org structured data, optimized meta tags, and a clear page structure. This leads to more organic traffic and direct inquiries.

Stayoa is designed for vacation rentals, villas, and boutique accommodations that want to achieve more direct bookings through their own website. Perfect for hosts who want to be independent, maintain their brand control, and avoid the high commissions from platforms.

Terms and Conditions

Last updated: February 11, 2026

1. Scope

These Terms and Conditions (T&Cs) govern the use of the Software-as-a-Service (SaaS) platform offered by Stayoa for managing and booking vacation rentals. By registering and using our services, you accept these T&Cs in their current version.

Deviating, conflicting or supplementary general terms and conditions of the customer do not become part of the contract unless their validity is expressly agreed to in writing.

2. Service Description

Stayoa offers a cloud-based software platform for managing vacation rentals. Main features include:

Creating and managing property listings
Calendar management and availability management
Booking management and payment processing
Own booking pages for properties
Guest communication and automatic email notifications
Reporting and statistics

The exact service description depends on the chosen plan. Stayoa reserves the right to extend, change or discontinue platform features, provided this does not unreasonably affect customers.

3. Contract Conclusion and Registration

The contract is concluded by successful registration on the Stayoa platform and confirmation by Stayoa. For registration, you must provide all required information truthfully and completely.

Each user is entitled to create exactly one user account. Sharing access credentials with third parties is not permitted. The user is obliged to keep their access credentials secret and to report immediately if unauthorized access to their account is suspected.

4. Prices and Payment Terms

Prices for using the Stayoa platform are based on the current price list published on the website. All prices are in euros plus applicable VAT.

Payment is made monthly in advance by SEPA direct debit, credit card or invoice, if agreed. In case of payment default, Stayoa is entitled to block services and, after unsuccessful warning, to terminate the contract.

Separate payment terms apply for guest payments via the Stayoa platform. Stayoa reserves the right to charge transaction fees for payment processing.

5. Usage Rights and Obligations

Stayoa grants the user the non-exclusive, non-transferable right to use the platform during the contract term. The user may not copy, modify, decompile or reverse-engineer the software.

The user undertakes to:

Only provide truthful information
Not distribute illegal content
Not use the platform for illegal purposes
Not upload harmful programs or malware
Respect third-party rights

6. Availability and Maintenance

Stayoa strives for high platform availability. An availability of 99.5% is targeted but cannot be guaranteed. Planned maintenance work will be announced in advance whenever possible.

Stayoa is not liable for outages due to force majeure, technical problems with third-party providers or other circumstances outside Stayoa's sphere of influence.

7. Data Protection and Data Security

Stayoa treats all personal data confidentially and in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Details on data processing can be found in our privacy policy.

Stayoa uses modern security measures to protect data from unauthorized access. Regular backups are created to prevent data loss.

8. Termination

The contract can be terminated by either party with one month's notice to the end of the month. Termination is made by email to the email address stored in the user account.

The right to extraordinary termination for important reasons remains unaffected. An important reason exists in particular if the user has violated essential obligations under this contract.

After the contract ends, access to the platform will be blocked. The user can export their data up to 30 days after the contract ends. After that, all data will be permanently deleted.

9. Liability

Stayoa is fully liable for intent and gross negligence as well as in accordance with legal provisions. In case of slight negligence, Stayoa is only liable for breach of an essential contractual obligation, the fulfillment of which enables the proper execution of the contract in the first place.

Liability for slightly negligently caused damage is limited to the foreseeable, contract-typical damage at the time of contract conclusion. However, liability for slight negligence in case of breach of cardinal obligations is not excluded.

10. Changes to the T&Cs

Stayoa reserves the right to change these T&Cs insofar as this is necessary to take account of changed legal framework conditions, technical developments or to improve the service.

Changes will be communicated to the user by email or via the platform. If the user does not object within 6 weeks of receipt of the change notification, the changes are deemed approved. The legal consequences of an objection will be pointed out in the change notification.

11. Final Provisions

German law applies to the exclusion of the UN Sales Law. Place of performance and jurisdiction for all disputes arising from this contract is, insofar as the user is a merchant, the registered office of Stayoa.

Should individual provisions of these T&Cs be or become invalid, this does not affect the validity of the remaining provisions. The invalid provision shall be replaced by the valid regulation whose economic purposes come closest to the invalid provision.

12. Booking Payments and Merchant of Record

For all booking payments made through the Stayoa platform:

The host (property owner) is the Merchant of Record for all booking payments
Stayoa is NOT the Merchant of Record and does NOT take custody of booking funds
All payment obligations, including refunds, chargebacks, and disputes, are between the guest and the host
Stayoa does not process, hold, or control booking payment funds
Payments are processed securely by Stripe and paid directly to the host's Stripe Connect account
The host is solely responsible for handling refunds, chargebacks, and disputes through their Stripe account
Stayoa provides only the software platform and is not liable for payment processing, refunds, or chargebacks

Stayoa charges separate subscription fees (SaaS fees) for platform access. These subscription fees are billed by Stayoa and are completely separate from booking payments.