Stayoa has two separate settings areas: Settings for everything that belongs to your workspace (address, payouts, notifications, plan and billing details) and Profile for everything that belongs to you personally (your data, host profile, language, security and privacy).
Workspace Settings
Open Settings in the dashboard. The page is split into three sections you can switch between in the left rail:
- Workspace: The public address of your booking pages, plus your payout setup
- Notifications: Which emails we send you
- Billing & Plan: Your current plan, usage, included features and billing details
Changes in the Workspace and Billing sections are only stored once you click Save — the button appears in the header as soon as you have edited something. Toggles (notifications, privacy) save immediately.
Workspace
Subdomain
Your booking pages have a public address in the form your-name.stayoa.app. You can change the name part here at any time.
Everything that points to your old address (bookmarks, links in your social profiles, printed material) stops working after a change. Update your links after renaming.
Payments (Stripe Connect)
This is where you connect the Stripe account guest payments go to. Money from bookings goes directly to you — Stayoa never holds it.
Set up the connection
Click Set up Stripe Connect. You are taken to Stripe to enter your business and bank details.
Complete the setup
If you leave the process early, the section shows an "Onboarding not yet completed" warning. Payments can only be received once Stripe has everything it needs.
Check the status
Once connected, the section shows the current account status and confirms when payments can be received.
Use the Dashboard button to open your Stripe Dashboard in a new tab — that is where you see payouts, balances and payment details.
Notifications
Three switches control the emails we send to you as a host:
- Bookings: New requests, confirmations and cancellations
- Payments: Receipts, payouts and failed payments
- Product & Tips: Occasional news and optimization tips
Each switch saves as soon as you flip it. Emails to your guests (booking confirmations, check-in instructions, cancellations) are not affected by these settings.
Billing & Plan
Current Plan
Shows the plan you are on and, while a subscription is active, an Active badge. Two buttons sit next to it:
- Change plan: Opens the plan selector — see Upgrading & Downgrading
- Manage: Opens the secure billing portal where you can update your payment card and view past invoices
Usage
Two bars show how much of your plan you are using:
- Properties: How many properties you have created compared to your plan's limit
- Team Members: How many people have access compared to your plan's limit
Plans with no limit show an infinity symbol instead of a number.
Included Features
A checklist of what your plan unlocks: Custom Domain, Analytics, Advanced SEO, AI Features, Guest CRM & Campaigns and API Access. Anything not included in your plan is shown with a lock and a badge naming the plan you would need. See Plans & Pricing for the full comparison.
Billing Details
The company data used on your invoices and payment receipts:
- Billing Email: The address your invoices go to (shown read-only)
- Company Name
- VAT Number
- Company Address
- Support Email and Support Phone: The contact details your guests see
Support email and phone appear in guest-facing communication. Complete company data also keeps your invoices and receipts correct for accounting.
Personal Profile
Open Profile from the dashboard. Unlike workspace settings, these apply to you as a person — if several people work on the same properties, everyone has their own profile.
Use Save in the sticky header at the top to store your changes. Notification switches and privacy toggles save immediately.
Profile Preview
Shows how your personal profile appears, including your profile picture. Click the picture to upload a new one — you can crop and zoom the image before saving. Images must be under 5 MB.
Personal Information
- First Name and Last Name (required)
- Email Address: Cannot be changed here
- Phone Number: Your personal number for inquiries
Host Profile
This information is shown to guests on your property page:
- Bio / Description: A short introduction, max. 500 characters
- Spoken Languages: All languages you can support guests in
Verification
Shows whether your email address is verified. Verified contact details build trust with guests.
Language
Choose the language of your dashboard. The setting is personal and applies across all of your properties — it does not change the language of your public booking pages.
Notifications
The same three email preferences as in the workspace settings — booking updates, payment updates and marketing emails — editable from your profile as well.
Security
- Two-Factor Authentication: Click Manage to open the security settings in a new tab and add a second login step
- Delete Account: Permanently removes your account and all associated data
Deleting your account removes your properties, bookings and settings permanently and cannot be undone. You have to type a confirmation word before the deletion is carried out.
Privacy
- Disable Analytics: Turns off visitor tracking across all your booking pages. Insights and SEO anomaly detection pause while this is on.
- Aria consent: Shows whether you have given consent for AI data processing and when. You can revoke it at any time — Aria will ask again the next time you open it. If the consent text has been updated since you agreed, you are asked to re-confirm.
- Data Export: Request all your bookings, guests and properties as CSV. The export is prepared and sent to you by email.
- Active Sessions: Sign out on all other devices. Useful if you have logged in on a shared or lost device.