Why Stayoa instead of Airbnb or Booking.com?

With Stayoa, you receive 100% of the booking amount – no commissions. You have full control over design, pricing, and availability. Your booking page is SEO-optimized and visible to Google, leading to more direct inquiries. Independence from platforms means more freedom and higher profit margins.

How do direct bookings work without commissions?

Stayoa creates your own booking website with integrated payment system. Guests book directly with you – 100% of the money goes to your account. We use Stripe Connect for secure payments. No hidden fees, no per-booking commissions. You only pay the monthly platform fee.

How does synchronization with other platforms work?

Via iCal links, your Stayoa calendar automatically syncs with Airbnb, Booking.com, and other platforms. New bookings are imported in real-time, preventing double bookings. The synchronization runs in the background – you don't need to do anything manually.

Can I use my own domain?

Yes, from the Pro plan you can use your own domain. You keep your brand, and your guests see your own domain instead of a subdomain. We support you with the setup and ensure automatic SSL encryption.

Is my booking page SEO-optimized?

Yes, all Stayoa websites are fully SEO-optimized. Your page will be indexed by Google and can appear in search results. We use Schema.org structured data, optimized meta tags, and a clear page structure. This leads to more organic traffic and direct inquiries.

Stayoa is designed for vacation rentals, villas, and boutique accommodations that want to achieve more direct bookings through their own website. Perfect for hosts who want to be independent, maintain their brand control, and avoid the high commissions from platforms.

Manage Bookings

The Bookings Dashboard shows all bookings for your properties.

Bookings Overview

List of All Bookings

The bookings list shows:

Property Name: Which accommodation
Guest: Guest name
Date: Check-in to check-out
Status: Pending, Confirmed, Cancelled
Amount: Total amount incl. fees
Paid: Payment status

Filter & Search

Status Filter:

All bookings
Only Pending (waiting for payment)
Only Confirmed (confirmed)
Only Cancelled (cancelled)

Search:

By guest name
By email
By booking ID

Sorting:

By date (newest first)
By property
By amount

Booking Status

Pending: Waiting for payment (max. 15 min)
Confirmed: Payment successful, calendar blocked, emails sent
Cancelled: Cancelled, refund based on policy
Payment Failed: Payment failed, guest must book again

Booking Details

Click on a booking to see details:

Guest Information

Name: First and last name
Email: Contact email
Phone: Phone number (optional)
Access Token: For guest access

Booking Information:

Property: Name and link
Check-in: Date and time
Check-out: Date and time
Nights: Number of nights
Guests: Number of guests

Price Breakdown

Base Price: Base price × nights
Weekend Pricing: If applicable
Seasonal Pricing: If applicable
Discounts: Weekly/Monthly
Cleaning Fee: One-time
Additional Guests: If applicable
Tourist Tax: Per guest/night
Total: Total amount

Payment Information

Payment Status: Succeeded, Failed, Refunded
Payment Method: Card brand (Visa, Mastercard)
Last 4 Digits: Card ending
Payment Intent ID: Stripe Payment Intent
Amount: Amount
Currency: CHF, EUR, USD

Cancellation Information

Cancellation Policy: Active policy for this booking
Cancellation Date: When cancelled
Refund Amount: Refunded amount
Refund Status: Processing, Succeeded

Actions

Cancel Booking

As host you can cancel a booking:

Initiate Cancellation

Open Booking Details
Click on "Cancel Booking"
Confirm cancellation

Refund Calculation

System automatically calculates:

Check cancellation policy
Count days until check-in
Calculate refund amount
Trigger Stripe refund

Notifications

Automatic emails:

To guest: Cancellation Confirmation
To host: Cancellation Notification

Refund Timeline

Refunds take 5-10 business days to appear on guest account (Stripe standard).

Export Booking Details

Click on "Export"
Select format: CSV or PDF
Download starts automatically

Guest Access

Each confirmed booking receives an access token:

Access to booking details
Self-service cancellation
PDF download, iCal export
Messaging with host
Valid 90 days after check-out
Access: {slug}.stayoa.app/guest/booking/{token}

Email Automation