Stayoa Aria is a chat assistant built into your Stayoa dashboard. You ask a question in plain language, and Aria answers using the live data from your own account.
What Aria Can Do
Answer Questions About Your Account
Aria can look up and summarize:
- Properties: Which accommodations you have and their basics
- Bookings: Booking numbers, statuses and periods
- Revenue: Revenue figures from your reports
- Guests: Guest history and returning-guest patterns
- Forecast: Occupancy and revenue projections
- Insights: The recommendations already generated for your account
Typical questions:
- "How's my occupancy trending this month?"
- "Which of my guests haven't rebooked in a while?"
- "Is my pricing competitive right now?"
- "Summarize my bookings for next week."
Propose Actions
Aria cannot change anything by itself. If you ask it to do something — for example lower a nightly price — it creates a proposal instead of applying the change.
Ask for a Change
Type your request in the chat, e.g. "lower the base price for the mountain chalet".
Aria Creates a Proposal
Aria confirms what it proposed and tells you it is waiting for your approval.
You Approve or Reject
The proposal appears in your open items on the dashboard and in the Autopilot approval queue. Nothing takes effect until you approve it.
Aria has no way to change prices, bookings or settings directly. Every action it suggests goes through your approval first.
Opening Aria
- Aria is available from every dashboard page
- Click the Aria button at the bottom right of the screen
- The chat opens as a side panel — your dashboard stays visible behind it
- Your conversation is saved, so you can pick it up again later
- Use the reset option in the panel to start a fresh conversation
Consent Before First Use
Before you can use Aria for the first time, you have to agree once to AI data processing.
What the consent covers:
- Your messages and the relevant booking, guest and pricing data are sent to an external AI provider to generate answers
- Only data from your own account is sent — never another host's
- Messages are stored so the conversation can continue where you left off
Where to manage it:
Go to Settings → Profile → Privacy. There you see whether consent has been given, when it was given, and a Revoke button.
If you revoke consent, Aria simply asks again the next time you open it. Nothing else in your account is affected.
If we materially change what is disclosed, your existing consent is marked as outdated and Aria asks you to confirm the updated disclosure the next time you open it.
Daily Message Limit
To keep usage fair and costs predictable, there is a daily limit on how many messages you can send:
- Per user: 50 messages per day
- Per account: 250 messages per day across all team members
When a limit is reached, Aria tells you and the counter resets the next day.
Scope
Aria only helps with Stayoa: your properties, bookings, guests, pricing, revenue, reports, forecasts and how to use the app. It politely declines unrelated requests such as general knowledge questions.
It also only states figures it actually retrieved from your account — if a number isn't available, it says so instead of guessing.
Availability
Aria is available in the Pro and Scale plans.
| Plan | Aria |
|---|---|
| Starter | Not available |
| Pro | Available |
| Scale | Available |
Aria is included in your plan price at no extra cost.